This text has been automatically translated into google translate for it to be understandable. But only the French version will serve as a reference.
We attach particular importance to the way your data is obtained, used and shared on our website accropassion.com.
This personal data protection policy implemented by Accro Passion as data controller is a guarantee of privacy and the protection of the personal data of its users.
This data protection policy is intended to enable you to become aware of our practices and conditions in the collection, use and retention of your personal data.
You will find the different data that we collect and process or that you can transmit to us when you access and use our site accropassion.com and which allows you to buy our products and services.
Given the constant evolution of laws and regulations regarding the protection of personal data, it is likely that this Policy will be updated over time.
Our policy applies for collected data:
- Via the accropassion.com website
- Via the exchanged mails
- Via the creation of a user account
- Via the contact and reservation forms
We inform you that the consultation or the use of our site accropassion.com necessarily implies the acceptance of this Policy.
It is your responsibility to ensure that the Data communicated to accropassion.com are complete, accurate and up-to-date.
What data does Accro Passion collect
Depending on the nature of your interaction with the site of accropassion.com, creation of a user account or information of the form of contact, or form of reservation, we are likely to collect the following Data:
Your email address will necessarily be required to create a user account, and for the use of forms.
Data relating to your identity such as your surname, first name, user category, email address, anniversary date may be required.
Data regarding your visits to our Site, including traffic data, log files and other data or communication resources that you use by accessing accropassion.com.
Order data: your mailing address, phone number, are required for billing purposes. Similarly, your PayPal details must be completed to pay for your order.
How are your data collected?
They are collected in many ways on our site.
Directly via the contact forms and reservation and creation of user account and by phone or email.
Indirectly, via cookies to recognize you during your next connection to our site.
Why are your data collected?
As a user of our site, we collect your data for:
Manage reservations, orders and execute the contract
Send you information about your account, bookings, orders, purchase invoices, order history
You notify changes on our site or exchange about your bookings and orders.
Improve your user experience by allowing the site to recognize your computer to avoid providing us with the same information multiple times.
Recognizing the username and password you have already provided so that you do not have to fill them out on every web page that requests it.
Analyze traffic and data on the Accro Passion Site to measure the number of users.
The refusal of the information of some data may result in the unavailability of certain services.
Who processes your data?
They are processed by the site's publication director in charge of: Site management
In addition, as part of our activity, and for external processing needs, your Data may be communicated to subcontractors, service providers or other third parties, and in particular:
Payment management: Payment by PayPal (read the Paypal RGPD charter)
Accro Passion has no access to your credentials and credit card numbers.
How long are your data kept?
Accro Passion only stores your Data for a necessary period of time indicated in the paragraph "Why are your data collected?"
This duration varies according to the use cases.
When you contact us via the contact form or by telephone, the data will be kept for up to 5 years from the last contact.
For a user account, your billing data is kept for 10 years from the date of purchase.
The credit card data for any purchase, will be kept 13 months from the date of debit to manage any disputes.
If you request it, your user account will be deactivated and completely deleted from the day you made the request.
Your Data will be anonymised to be kept for exclusively statistical purposes.
How are your data protected?
Your data is stored on secure servers and protected by firewalls and antivirus.
Given the peculiarities inherent to the Internet, it is however impossible for us to guarantee the optimal security of the exchanges of information on this network.
We strive to protect your Data, but we can not guarantee the absolute security of the information transmitted to the Site. You transmit your Data at your own risk.
As such, we remind you that the security of your information is also your responsibility. For example, it is your responsibility to keep secret the password that allows you to access your user account.
What are your rights ?
You may not provide us with data but some features of our site will not be available.
You can access your user account at any time to view and update your data and unsubscribe. (According to the European regulation 2016/679 on the protection of the Data (the "RGPD") as well as the law of January 6, 1978 n ° 78-17 called "Informatique et Libertés" and its modifications, you have a right to access and right of rectification on your Data.)
You also have the right to delete, limit, oppose, withdraw consent, and portability of your data.
The treatments performed before the revocation of your consent remain perfectly valid.
We have a period of one month to respond to any request relating to the exercise of your rights. This period may be extended by two months because of the complexity or the large number of requests.
Does Accro Passion operate a data transfer outside the EU?
NO, Data collected in connection with the use of the Site accropassion.com are hosted by the company OVH 2 rue Kellermann - 59100 Roubaix - France. (Read the OVH RGPD charter)